Before choosing the scope
- Describe the repeated customer or office difficulty.
- List the current website and business tools.
- Identify the person who can approve the change.
- Note important dates and operating constraints.
Project checklist
Prepare the content, the request and the person who follows up.
Use this checklist to discuss a first website or workflow change with Faith Forge Labs.
Before development
- Approve accurate services and coverage information.
- Confirm permission to publish photos and project examples.
- Choose the essential request details and staff destination.
- Agree on a recovery method for the affected system.
Before launch
Try fictional requests on a phone and desktop. Include missing information, an unsupported area, a repeated submission and a failed update. Check the stored record and staff next step, not just the confirmation on the page.
Before handover
Document who maintains content, reviews inquiries and investigates problems. Make ongoing support and any vendor charges clear in the written scope.